Contact Us

Contact Us

Get in touch with Zikrain for product enquiries, support, or business partnerships

Authorised Business Contact

Name

Mohd Fardeen Mohd Jamil Ansary

Email

mail.zikrain@gmail.com

Phone

+91-8799143136

Email Support

For product enquiries, exchanges, and general support:

mail.zikrain@gmail.com

Response time: within 24 hours

Phone & WhatsApp

Call or message us during business hours:

+91-8799143136

Available: Mon–Sat, 10 AM – 6 PM IST

Registered Address

Zikrain

301, Green Park

Jahangirpura, Surat

Gujarat 395009, India

Business Hours

  • Monday – Saturday 10:00 AM – 6:00 PM IST
  • Sunday Closed
  • Public holidays Closed

Email enquiries are answered during business hours.

Common Questions

What are your delivery timelines?

Shipping is free across India with no minimum order value. Orders are processed within 1–2 business days and standard delivery takes 3–5 business days from dispatch.

Do you accept exchanges?

Yes. Email us within 48 hours of delivery and we will arrange a reverse pickup and cover the return shipping. Frames must be unused and in their original packaging. Refunds are issued where a product is defective or damaged, the wrong item was sent, or no suitable replacement is available. Full details are in our Refund & Exchange Policy.

What payment methods do you accept?

UPI, credit and debit cards, net banking and wallets through our licensed payment partner, plus Cash on Delivery across India at no extra charge. Zikrain does not store card or bank details on its own systems.

Do you offer bulk or wholesale orders?

Yes. For bulk enquiries and wholesale partnerships, email mail.zikrain@gmail.com with the subject line "Partnership".